OVERVIEW
[ 01 ] OVERVIEW
Screens a developer can build without asking a follow-up question
An audited, redesigned, dev-ready flow with a working prototype attached — the deliverable is a decision record, not a mood.
from 4.900 EUR excl. 19% VAT
FIT
[ 02 ] FIT
Who this is for
- Founders and product leads with a validated product whose UX has become the actual growth bottleneck — drop-off, support load, confused first-time users.
- Teams who already know where users are struggling but haven’t had the capacity to fix it properly.
- Anyone who’s received "just add a tooltip" as an answer to a structural UX problem.
Not for
- A product that hasn’t launched yet with no usage data to audit — start with Website Design & Development or a scoped discovery via /contact/.
- A full visual rebrand with no specific flow in question — see Brand Identity & Logo Design.
- A storefront’s category and product pages specifically — see E-Commerce Design.
OUTCOMES
[ 03 ] OUTCOMES
Outcomes
84%
Onboarding completion rate at Trelio Health after the redesigned flow, up from 61%.
−40%
Onboarding-related support tickets, in the two months following the new flow’s launch.
40 screens
Typical scope of a redesigned onboarding flow at the Product tier, handed to developers as an interactive prototype, not a static export.
INCLUDED
[ 04 ] INCLUDED
What's included
- A written UX audit identifying exact drop-off points, not a general heuristic review.
- Redesigned screens for the flow in question, built to your existing design language or a refreshed one, agreed at brief.
- An interactive prototype your developers can click through and build from.
- Annotation of interaction states (empty, loading, error, success) — not just the happy path.
- Two rounds of revisions on Sprint, three on Product.
- Not included: development/implementation, a full product-wide redesign beyond the scoped flow, or ongoing UX support — see Scale or /contact/ for broader scope.
PROCESS
[ 05 ] PROCESS
How this service runs
- 01
Audit
Artifact: a 12-page UX audit document identifying exact drop-off points
We study the flow as it exists today — screens, analytics if you have them, support tickets if you don’t — and hand you a written audit before redesign starts.
- 02
Flow mapping
Artifact: a signed-off flow diagram covering every screen and decision point
Every screen in scope is mapped against the audit’s findings, agreed with you before visual design begins.
- 03
Screen design
Artifact: high-fidelity screens for every state — empty, loading, error, success
Design covers what actually ships, not just the polished happy-path screenshot.
- 04
Prototype
Artifact: a clickable prototype your developers can test against
The prototype is the deliverable your team uses to validate the flow before a single line of code is written.
- 05
Handover
Artifact: an annotated handoff file with spacing, states and interaction notes
Developers get a file built to be implemented, not interpreted.
TIMELINE
[ 06 ] TIMELINE
Timeline
3–7 weeks, audit to handover.
PACKAGES
[ 07 ] PACKAGES
Packages
Sprint
4.900,00 €
excl. 19% VAT
A focused audit and redesign of one critical flow, up to 15 screens.
- Written UX audit
- Redesigned flow, up to 15 screens
- All interaction states
- Clickable prototype
- 2 revision rounds
Turnaround: from 3 weeks
Revisions: 2 rounds
Product
11.900,00 €
excl. 19% VAT
The Trelio Health tier — a full onboarding or core-flow redesign, up to 40 screens, prototype included.
- Written UX audit
- Redesigned flow, up to 40 screens
- All interaction states
- Interactive prototype handed to your developers
- 3 revision rounds
Turnaround: from 5 weeks
Revisions: 3 rounds
Scale
Custom scope
Quoted after a brief · excl. VAT
Multiple flows, a full product audit, or an ongoing UX partnership.
- Everything in Product, scoped up
- Multi-flow or full-product audit
- Phased delivery across a longer roadmap
Turnaround: scoped at quote
Revisions: agreed at quote
PROOF
[ 08 ] PROOF
Trelio Health
Onboarding completion rate rose from 61% to 84%. Onboarding-related support tickets fell by roughly 40% in the following two months.
“Support tickets dropped before we’d even finished the second sprint of the new flow. The audit alone would have been worth it.”
Marek Nowak, Product Lead, Trelio Health
FAQ
[ 09 ] FAQ
FAQ
No. Every engagement starts with the written audit document — the rationale is the first deliverable, not an afterthought slide.
It helps, but it isn’t required. Without it, the audit draws on support tickets, session recordings if you have them, and a structured heuristic review — stated plainly in the audit itself, not disguised as hard data.
It’s built to be implemented — every state (empty, loading, error, success) is designed and annotated, not just the happy path shown in a click-through demo.
We tell you. The audit reports what the data shows, not what confirms the brief — you decide the scope from there, before any redesign work starts.
Yes — Sprint and Product are both scoped as a defined flow, handed off cleanly with a prototype and annotation your team can pick up from.
RELATED
[ 10 ] RELATED
Related services
- Website Design & Development If the marketing site around the product needs the same rigor.
- Design Subscription / Retainer If UX and product polish requests keep recurring after this engagement.
CLOSE
[ 11 ] CLOSE
Sprint starts at €4,900. Product — the Trelio Health tier — starts at €11,900 and ships with a working prototype, not a moodboard.