Terms & Conditions

1. Scope and provider

These terms govern all services ordered through dandesigner.com, whether via the online checkout or via a quote agreed after an enquiry. The provider is dandesigner e.K., Inhaber Daniel Anders, Lüdinghauser Weg 22, 13583 Berlin-Spandau, Germany ("dandesigner", "we", "us"). By placing an order, you ("the client") accept these terms.

2. Services and packages

We offer six service lines, each available as one or more fixed-price packages ("tiers") described on the relevant service page and on /pricing/, plus a quote-only path for scope that doesn't fit a published tier. Each tier card states the price, what's included, the stated turnaround, and the number of revision rounds included. Anything explicitly listed as "not included" on a service page is out of scope for that tier and must be agreed separately.

3. Ordering process

Placing an order through the cart and checkout constitutes an offer to contract on the terms of the tier(s) selected. We accept that offer, and the contract is formed, when we confirm your scope and send your invoice and project agreement — normally within one business day of your order. No payment is collected during checkout itself; checkout is a payment-method selection and order confirmation step only. Enquiries submitted via /contact/ for quote-only tiers or bespoke scope are non-binding requests for an offer; a contract is formed only once we send you a written quote and you accept it.

4. Revisions and scope changes

The number of revision rounds included in each tier is stated on its tier card. A "revision round" means consolidated feedback on a delivered draft, addressed in a single subsequent revision. Requests that materially expand the agreed scope (additional pages, additional screens, additional deliverables beyond what the tier or quote describes) are treated as a scope change: we will tell you before doing the additional work and agree a separate add-on price or a revised quote in writing before proceeding.

5. Client cooperation

Timely delivery depends on you providing the information, content, feedback and approvals we reasonably request, when we request them. Where a delay is caused by late client input, the stated turnaround is extended by an equivalent period.

6. Prices and payment terms

All prices are quoted net (excluding German VAT), stated in EUR. VAT is added at the rate of 19% for German and non-business EU customers, or the reverse-charge mechanism applies for EU business customers who provide a format-checked valid VAT ID from another member state (see /pricing/ for detail). We check the format of the VAT ID you enter; we do not perform a live VIES verification against the EU database. Payment is due according to the payment method selected at checkout: invoice (bank transfer, due within 14 days of the invoice date), a SEPA transfer against a deposit invoice, or a secure card payment link sent by email after checkout. No card data is collected directly by dandesigner.com.

7. Intellectual property and handover

Ownership of the final agreed deliverables (the completed design files, the built site or templates, the identity system, or the relevant work product for the ordered service) transfers to the client upon full payment of the applicable invoice. Until full payment is received, all rights remain with dandesigner e.K.. Any pre-existing tools, components, or production-system assets used to build the deliverable (but not incorporated as client-specific final output) remain the property of dandesigner e.K. and may be reused across other client engagements.

8. Subscription (Design Subscription / Retainer) terms

Design Subscription plans bill monthly in advance, with no minimum term. You may pause or cancel at any time; pausing or cancelling before the next billing date prevents the next month's charge. Concurrency (the number of active requests permitted at once) and turnaround per request are as stated on the relevant tier card at the time of your order and remain fixed for that subscription unless you change tiers.

9. Liability

We are liable without limitation for damage arising from injury to life, body or health caused by us, for intent and gross negligence, and under mandatory statutory provisions (including the German Product Liability Act). For damage caused by ordinary negligence, we are liable only for breach of a material contractual obligation (a duty whose fulfilment enables the proper execution of the contract in the first place, and on whose performance the client may regularly rely), and in that case liability is limited to the foreseeable damage typical for contracts of this kind. Liability is further limited to the net order value of the affected engagement, except in the cases of unlimited liability stated above.

10. Governing law and jurisdiction

These terms and any contract formed under them are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Where the client is a merchant (Kaufmann), a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes is Berlin, Germany. Statutory consumer-protection provisions on jurisdiction remain unaffected for clients who are consumers.

11. Changes to these terms

We may update these terms for future orders. The version in force at the time you place an order governs that order.